With older relatives, or those who may not be used to text messaging generally, it is good to heap on the punctuation points for clarity, emphasis, and emotion.
In theory, these emoji can help clarify the tone of a message when used in a professional context.
Even though texting is generally considered an informal—and therefore unprofessional—mode of communication, more and more workplaces rely on text messaging.
Even within this specific context, it can seem unprofessional to use too many emoji.
Description: These rules apply to traditional text messaging.